Frequently Asked Questions
What is Coaching & Performance?
For many at given points in their lives, they actually have little in the way of challenges and may have already achieved a level of succeed. The goal at this point, can be to improve performance and achieve more in life. We take a ‘future focused’ viewpoint there helping one focus on the skills, strength and skill development to help them achieve their goals.
Where is your practice?
Our practices are conveniently situated in the centre of Blacktown in the Westpoint Office Tower, Patrick Street (Suite 605 on Level 6) and in Miranda, 29 Kiora Road (Suit 2 on Level 1) with ample parking available.
When is Endeavour open?
Our practice hours are from 8:00am until 9:00pm Monday to Friday, and 9:00am until 6:00pm on Saturday. We find that being open later during the week is more convenient, especially for families.
What is counselling?
Life is full of complications. Counselling or therapy is a talk-based approach to getting help from a professional, in our case a fully trained psychologist, to deal with these issues. You can see a psychologist on your own, or in small groups, with your partner or family for example. Psychologists are professionally trained in proven methods and techniques that can help you cope or improve the way in which you handle various situations.
Is counselling for me?
Psychologists offer sound advice and techniques for improving the way you see the world. The net-effect of these methodologies is an improvement in your outlook and a renewed ability to enjoy life once more. You can’t put a price on happiness but if you could, it would be significantly more than what most people spend on their own mental health. If you haven’t tried counselling, book in with Endeavour and give it a go. It’s good to talk.
Is counselling confidential?
The relationship between you and your psychologist is very similar to that between you and your doctor. The details you share with your psychologist are confidential and won’t be used for any other purpose other than your diagnosis and treatment.
We have a governing body: the Psychology Board of Australia, and a Code of Ethics. The only exceptions to confidentiality will be in the case where the law has been broken and your files are subpoenaed by a court.
What is a psychologist?
There is a great deal of misinformation about what a psychologist actually is. This can cause stigma, preventing people from seeing a psychologist and this drives us crazy! If you have a sore throat you see a doctor, if you have a sore back you see a physiotherapist, and if you have stuff in your life that’s making you unhappy or anxious, you should see a psychologist. It really is no more complicated than that. The Psychologists at Endeavour are all fully trained (6 years at university and then another 2 years of supervision from a registered psychologist) and registered with the Australian Health Practitioner Regulation Agency.
What can I expect from my first counselling session?
To begin with, your psychologist will want to get to know you. They will outline the process and ask you some questions to gauge what it is that has brought you to the session. There is never any judgement or criticism. As you would imagine, our counsellors have heard most things before. We’re here to help and we have proven methods. Your first session will be all about making sure you are feeling comfortable, unrushed and relaxed. We are very privileged to hear what you have to say and we take our responsibility to you very seriously.
How many counselling sessions will I need?
It may sound flippant but this is a ‘how long’s a piece of string’ question. There are different types of counselling and some people get so much benefit that they have included counselling into their lives for many years. Others may visit us just a few times. You are unique and your situation is unique, and whilst we may have encountered the emotions you are feeling before, the mix of things that has caused them will no doubt be different. You will decide how many sessions you attend, not us.
What type of counselling and therapies do you use?
In your first session we may discuss the likely course of action and the types of therapies that will be employed. The various styles and their appropriateness for counselling for different issues will guide the program developed for you. Your psychologist is well versed in many different modalities and can adapt to what seems to be working or the most suitable to you as an individual. More information about the different types of therapy we offer can be found here.
What does a session cost?
We offer our counselling sessions at far below the price recommended by our governing body. Call now for the most up-to-date fee breakdown: 1300 954 980.
Can I receive a Medicare or private health insurance rebate?
Yes. Generally speaking, we are able to offer rebates for private health cover. Call now to find out how much: 1300 954 980.
How do I receive my rebate?
It’s quick and easy for most rebates for Medicare or private health cover to be deposited directly into your bank account after the session. To find out more about Medicare click here.
Can Endeavour prepare psychological evaluations and reports?
If you have been asked for a psychological report of some kind, please contact Endeavour. We can prepare your customised report whether it is for: Work Cover, TAC, court proceedings or something else. We have a strong background in report writing and evaluation. Please inform us if you require a report at your first appointment. The costs of reports are in addition to the standard session and will be discussed with you. Please note that payment for the report is required before the report can be released to you.