Frequently Asked Questions

When it comes to the mental health of yourself or a loved one, it is understandable to want the best. Endeavour Wellness is dedicated to ensuring that the very highest quality of therapy and support is provided to each and every one of our clients regardless of which therapist you see.

Rest assured, when you come to Endeavour Wellness, we will ensure you receive the care that you deserve and need. It does not matter if this is with one of our Provisional Psychologists or one of our Registered Psychologists.

A Provisional Psychologist has completed 5 years of training as opposed to the 6 years of a registered Psychologist and only needs to complete 1 more year of supervision prior to becoming Medicare registered.

All of our Provisionally Registered Psychologists are fully qualified, skilled and knowledgeable in all aspects of the services they provide. Their being under supervision means that they are able to discuss their assessments, discussion and therapy implementation with their supervisor who is an even more experienced peer in the field of psychology.

If you have been asked for a psychological report of some kind, please contact Endeavour Wellness. We may be able to assist with preparing a report for you.

Please inform us of your need for a report when booking an appointment and we can let you know if we can be of assistance. The cost of reports are in addition to a standard session and will be discussed with you. Please note that payment for a report is required before the report can be released to you.

It is quick and easy for most rebates for Medicare to be processed and deposited directly into the bank account you have registered with medicare after the session.

If you are claiming through private health cover, we can issue you with a paid invoice which you can use to claim directly from your insurer.

You can only make a claim for a rebate through either Medicare or your private health insurance, not both, for each session.

You do require a Mental health care plan from the GP for us to be able to process a Medicare rebate for you, for up to 10 sessions per calendar year.

If you prefer to claim a rebate from your private health insurer if you have coverage under your policy, please let us know and we can issue you with a paid invoice for you to use to make a claim from them directly. Please call us to discuss the best option for you 8069 4768.

We offer our counselling sessions at far below the price recommended by our governing body. Call now for the most up-to-date fee breakdown: 02 80694768.

In your first session we may discuss the likely course of action and the types of therapies that will be employed. The various styles and their appropriateness for counselling for different issues will guide the program developed for you. Your psychologist is well versed in many different modalities and can adapt to what seems to be working or the most suitable to you as an individual. More information about the different types of therapy we offer can be found here.

It may sound flippant but this is a ‘how long’s a piece of string’ question. There are different types of counselling and some people get so much benefit that they have included counselling into their lives for many years. Others may visit us just a few times. You are unique and your situation is unique, and whilst we may have encountered the emotions you are feeling before, the mix of things that has caused them will no doubt be different. You will decide how many sessions you attend, not us.

To begin with, your psychologist will want to get to know you. They will outline the process and ask you some questions to gauge what it is that has brought you to the session. There is never any judgement or criticism. As you would imagine, our counsellors have heard most things before. We’re here to help and we have proven methods. Your first session will be all about making sure you are feeling comfortable, unrushed and relaxed. We are very privileged to hear what you have to say and we take our responsibility to you very seriously.

There is a great deal of misinformation about what a psychologist actually is. This can cause stigma, preventing people from seeing a psychologist and this drives us crazy! If you have a sore throat you see a doctor, if you have a sore back you see a physiotherapist, and if you have stuff in your life that’s making you unhappy or anxious, you should see a psychologist. It really is no more complicated than that. The Psychologists at Endeavour Wellness are fully trained and registered with the Australian Health Practitioner Regulation Agency.

The relationship between you and your psychologist is very similar to that between you and your doctor. The details you share with your psychologist are confidential and won’t be used for any other purpose other than your diagnosis and treatment.

We have a governing body: the Psychology Board of Australia, and a Code of Ethics. The only exceptions to confidentiality will be in the case where the law has been broken and your files are subpoenaed by a court.

Psychologists offer sound advice and techniques for improving the way you see the world. The net-effect of these methodologies is an improvement in your outlook and a renewed ability to enjoy life once more. You can’t put a price on happiness but if you could, it would be significantly more than what most people spend on their own mental health. If you haven’t tried counselling, book in with Endeavour and give it a go. It’s good to talk.

Life is full of complications. Counselling or therapy is a talk-based approach to getting help from a professional, in our case a fully trained psychologist, to deal with these issues. You can see a psychologist on your own, or in small groups, with your partner or family for example. Psychologists are professionally trained in proven methods and techniques that can help you cope or improve the way in which you handle various situations.

Blacktown practice area opening hours are;

Monday – 11:30am to 7pm
Tuesday – 12pm to 7pm
Wednesday – 10am to 7pm
Thursday – 10am to 2pm
Saturday – 8am to 2pm

Kirawee practice area opening hours are;

Monday – Wednesday – 7am to 6pm
Thursday – 7am to 7pm
Friday – 7am to 2pm.

Reception hours vary from 7am to 7pm, please leave a voicemail if we are unable to answer your call and we will return your call as soon as possible.

Our practices are conveniently situated in the centre of Blacktown in the Westpoint Office Tower, Patrick Street (Suite 605 on Level 6) and in Kirawee, Shop 24, 118-126 Bath Rd (Opposite Bunnings) with ample parking available.

For many at given points in their lives, they actually have little in the way of challenges and may have already achieved a level of succeed. The goal at this point, can be to improve performance and achieve more in life. We take a ‘future focused’ viewpoint there helping one focus on the skills, strength and skill development to help them achieve their goals.