The Sutherland Shire and Blacktown area

Privacy Policy

Last updated: 01/05/2026

The Trustee for The Curtis Family Trust is committed to protecting your privacy and handling personal information in a transparent and responsible manner.

Endeavour Wellness complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you interact with our website or engage our services.

1. Who We Are

Endeavour Wellness is operated by The Trustee for The Curtis Family Trust (ABN: 73 238 550 850).

This Privacy Policy applies to all personal information collected by The Trustee for The Curtis Family Trust through this website and related communications.

2. Personal Information We Collect

We may collect personal information including, but not limited to:

Name
Phone number
Email address
Address
Appointment and billing information
Health information where you become a client
Website usage data (including cookies and analytics)
Details relating to enquiries and psychological or wellbeing services
Any other information you voluntarily provide

We only collect personal information that is reasonably necessary to provide our services or respond to enquiries.

3. How We Collect Personal Information

Personal information may be collected when you:

Submit online forms or enquiries through our website
Use our booking systems
Contact us by phone, email, or online form
Book an appointment or engage our services
Communicate with us in relation to our care

We may also collect limited technical information (such as IP address, browser type, and usage data) through cookies and analytics tools to monitor website performance and improve user experience.

4. How We Use Personal Information

We use personal information to:

Provide psychological services
Manage appointments and client records
Communicate with you
Prepare invoices and maintain billing records
Improve our website and service experience
Meet legal obligations, including professional and regulatory requirements

We do not sell personal information.

5. Disclosure of Personal Information

We may disclose personal information:

With your consent
To practitioners, employees, or contractors involved in providing services
To service providers who assist with business operations (such as booking systems, IT providers, and analytics tools)
Where required or authorised by law
Where necessary to prevent a serious risk to life, health, or safety

All reasonable steps are taken to ensure third parties handle personal information securely and in accordance with privacy obligations.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Health information is stored securely in accordance with applicable legal, ethical, and professional standards.

Personal information is only accessed where necessary for legitimate business and clinical purposes.

7. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to:

Understand how visitors use the website
Monitor website performance
Improve functionality and content

Cookies and similar technologies may also be used to analyse website traffic and improve user experience.

You can control or disable cookies through your browser settings.

8. Advertising and Marketing Technologies

We may use advertising and marketing technologies, including services provided by Google and Meta (such as Google Ads and Meta Ads), to:

Understand how users interact with our website after viewing or clicking advertisements
Measure the effectiveness of our advertising campaigns
Deliver more relevant advertising based on user behaviour and interests

These services may use cookies, pixels, tags, and similar technologies to collect information such as:

Pages visited on our website
Time spent on pages
Actions taken (such as form submissions)
Device and browser information
IP address

This information may be used to build audiences for advertising, including remarketing and lookalike audiences, and to show ads to users on other websites and platforms.

We do not use this information to personally identify individuals and do not sell personal information.

You can control how your information is used for advertising purposes by adjusting your browser settings, managing cookie preferences, or using the settings provided by third-party platforms such as Google and Meta.

9. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us.

We will respond within a reasonable timeframe, subject to legal and professional obligations.

10. Privacy Complaints

If you believe we have breached your privacy rights, please contact us so we can investigate and respond.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on this website.

12. Contact

For privacy-related enquiries, please contact The Trustee for The Curtis Family Trust using the contact details provided on this website.